July 13, 2008

iPhone 3G obsoletes my Windows Mobile smartphone

I have been a BIG fan of smartphones. For a few years now it has been so nice to have it sync with our Exchange server on our SBS box, and give me the flexibility to do the kind work I do on a day to day basis. People have tried to convert me to Blackberry. No thanks. Just doesn't work the way I like it. And I have no interest in a BES server. And it adds no EXTRA value to make me want to change devices. Until this weekend, I didn't think anything would dethrone my smartphone.

iPhone changed that thinking for me. A LOT. I don't think I can express how much, other than the fact my smartphone is in a drawer, and I doubt I will ever turn it on again. I have the first white 16GB iPhone 3G in my area, and I won't be giving this thing up any time soon.

Apple did it right. They made a phone FUN, yet business capable. They licensed ActiveSync from Microsoft, so it synced with our Exchange server right out of the box. Yet it is still an eligent device. It is sexy. And it is USABLE.

My wife could never get the hang of my Windows smartphone to do simple things like search contacts, make three way calls or add items to my calendar. She did all three on the iPhone this weekend, WITHOUT me having to say anything. That says a lot to me. She was VERY comfortable with the device, which is great to see.

There were a LOT of interesting experiences this weekend that just proved to me that I made a great decision on waiting in line and buying this thing:

  • Location awareness that makes sense. The built in GPS has already been used three times this weekend as we drove and walked around Vancouver. We got lost when we missed a turn to Granville Island, and we plotted a course correction in no time thanks to the device. One cavet.... Google maps is great... but it does have flaws. It missed some one-way roads in downtown Vancouver, giving us WRONG turn-by-turn directions.
  • SEARCHABLE location awareness. It was hot today. We were thirsty and wanted a Blended Iced Black Tea. We typed "Starbucks", and it found the closest one for us, and plotted directions for us. That was sweet!
  • I was considering buying a case for my iPhone. I typed "Apple Store", and it showed me a few different stores that dealt with Apple stuff (and a few that didn't) around me. I clicked on the pin on the map nearest me, and it pulled up the contact details. One touch later, and I was calling them to find out they had no stock. Very streamlined.
  • AppStore rocks. If you ask me, Windows Mobile may have more applications, but nowhere NEAR as elegant a delivery system for 3rd party applications. The information (including reviews and screenshots) makes it easy to find apps I need on the phone, and provides a simple way to purchase, download and configure. And unlike Windows mobile, iPhone includes a software update service so I can have the latest versions of the applications as they come available.
  • On top of a great 3rd party application deployment framework, the apps themselves are pretty good. My favorite would have to be the Facebook app. Using the built in camera and the location awareness feature, I was taking pictures as I walked around Vancouver, which immediately were geo-tagged and uploaded to my Facebook account. I did NOTHING.... the phone did all the work. That is what these damn devices are SUPPOSED to do.
  • Neat hidden feature.... press Home Button + Sleep button together. Screen will flash white. And you have a FULL screenshot of the iPhone screen in your Photos archive.
  • Free Wifi at Rogers / Fido hotspots. I usually spend $30 - $40 a month on Wifi, especially at Starbucks. It's all included in my data plan now. I am actually SAVING money each month now on my cell data plan. I WAS paying $60 for 25MB of data. Now I pay $30 for 6GB. Way to go Rogers!

I could go on and on... but you can see I am quite happy with this thing. I do see SOME things I think could be improved:

  • No cut-and-paste between apps. This is a glaringly missing feature. It would be nice to be able to copy a URL from Safari and paste it in my Exchange mail. Or copy something in Facebook and paste it in the Notes app.
  • Camera + mic = Video. Apple could have had a great win here. Why the hell do I need to carry around a Flip Video Ultra, when my iPhone could do it? Cuz they missed the boat on this. *sigh*
  • I know its new, so I am playing quite a bit with the device... but it looks like I can expect to charge this thing every day. It seems to use a lot of juice with the stuff I was doing. I think that its the GPS that's so hungry for power.
  • No visual cue that you have upcoming events/meetings on the home screen from the calendar. Nice feature on my smartphone I don't seem to have on my iPhone.
  • There doesn't seem to be a way to change the icon when adding web page shortcuts to the home screen.
  • Watching YouTube over 3G isn't perfect. Sound is perfect... but the picture is "block pixelated". Works fine over Wifi. Not really a PROBLEM, just something to consider.

In 2 days, I have so far used 37.9 MB of data, which includes downloading a handful of apps and uploading a handful of photos. Seems the 6GB limit Rogers gave us will be more than enough. Interestingly enough, I found out that the AT&T "umlimited" plan in the US only includes 5GB. So we get MORE service in Canada than in the US. So easy to criticize Rogers for poor data plans; for me... I am SAVING money moving to the iPhone from my smartphone.

I'm in love with this thing. Apple did it right. Microsoft could learn from them.... cuz their smartphones are WAY behind Apple in the usability front. Just like their personal music players. I think Apple is going to own a good portion of the business AND consumer cell market in the coming 12 to 24 months. And that says alot for a single device.

5 out of 5 stars.

Posted by SilverStr at July 13, 2008 01:08 AM | TrackBack
Comments

Great write-up showing every reason why the iPhone wipes the floor on a Windows Mobile device.
Unfortunately, the likes of this post arguing that Windows Mobile devices come from the enterprise space so have less emphasis on usability does nothing to sell the case for not buying an iPhone. It also emphasises the logic of Apple - the interface right and no one will care what is under the hood (anyone with a Mac ever have to tell you what the system is they're running - but I bet it'll come up when chatting about a Vista system!)
That's crazy!
Enjoy your new device :)

Posted by: Neal McQ at July 13, 2008 04:56 AM

Does the ActiveSync have synchronization schemes like Windows Mobiles? I don't want the phone to sync during night time.

Posted by: Janne at July 13, 2008 05:02 AM

My favourite plus for the iPhone is that the service providers truly only supply the connectivity-- firmware, software, etc, are all upgraded from Apple. There's nothing like getting a cell phone with all manner of disabled features because Rogers, Virgin, etc, decided to put in their custom firmware. (Bluetooth file transfer, for example, on Razrs)

As well, just like with the iPod, with so many people getting exactly the same product, it means there will be no end of tools, apps, add-ons, hacks, etc. Linux on iPhone may be a distinct possibility, you certainly couldn't say that for any random Samsung or Nokia phone (of which there are way too many slightly different models).

Posted by: Greg at July 13, 2008 10:05 AM

I've upgraded a handful of gen 1 iPhones to 2.0 and noticed that push email notification only works when the phone is on. If it's locked, or in "suspend" mode, pushing still takes place, but I don't receive an audible notification until a wake and unlock the phone. Have you noticed this with your 3G phone?

Posted by: Bill Curnow at July 13, 2008 12:14 PM

Thanks for the review Dana, the fact you got one was a contributing factor to me getting one :)

A few comments though... I agree with mostly everything you say but have a few things of my own.
- Rogers absolutely f-d me with the eligibility for upgrade... I had it confirmed that I'd be ok and pay the normal price, then in store the price came up as higher, so they said I could call customer service... whose answer was basically "you signed the form saying you were ok with all the charges sir." Wow, talk about screwing with your customers
- I find it a bit slower in parts than my ipod touch, not hugely so, mostly in the settings it stutters just a tiny bit
- the sync time seems significantly longer, mostly the 'backing up iphone' section
- I LOVE LOVE LOVE LOVE the control on the earphone and the mechanical buttons compared to the touch... the MAIN thing I don't like about the touch is you can't use it by feel, the iPhone you can. Anyone who hasn't read the headphone section of the manual (online) is missing a bunch of shortcuts of phone and ipod control via the button in the microphone.
- I'm a bit nervous about battery life, I commute for a long time and my touch is basically 2/3 dry when I get home at the end of the day, so I'm used to charging overnight, every night, but I'm interested to see what ipod+phone battery life is. Also will be experimenting with turning off 3g to see what happens

The biggest turn off of the full experience (I was 5th in line at the rogers store on saturday) was the rogers experience and the arbitrary extra charges added on and their attitude of "you wanted an expensive chic toy, you got it and you'll pay for it" and the apparent lack of caring (or even willingness to give a guy a break and maybe cut off one of the random charges). *sigh* As long as I ignore my bank account for the next couple of months though I'll be fine :)

Posted by: Arcterex at July 13, 2008 02:24 PM

Oh, and the app store is neat but man there's a lot of crap there! I'm looking forward to 3 months from now where things have filtered the good apps to the top and the crap is gone.... I do wish I could upload images to facebook from the phone without taking pictures with the facebook app too!

Posted by: Arcterex at July 13, 2008 02:26 PM

Hey Bill,

I have had my phone locked and heard my mail come in a number of times. But I have seen that this morning when I unlocked my phone it showed no email ( ie: no red circle indicator) and then a second later there was 18 messages and a notification came in.

Not sure what to make of that.

Posted by: Dana Epp at July 13, 2008 02:27 PM

Alan,

Yes... the headphones ROCK. I love skipping to the next song with a double click on the headphone without having to even touch the iPhone.

Sorry to hear Rogers isn't playing nice with you. I guess because I am already bent over, I am used to the experience and appreciate it when I SAVE money. I know you are on the more entry level plans, so don't have 3 digit bills each month anyways. That is probably part of the problem.

Glad to hear you got one. We can geek out at the LAN party and compare. Might need to throw an iPhone dev hack party one of these days... make our own apps ;-)

Posted by: Dana Epp at July 13, 2008 02:33 PM

Hi Dana,

It's the 3G connection that's chewing your battery. I get the fun of recharging my Nokia N95 once a day with lots of 3G use. Go WiFi where possible, it uses less power.

Both the iPhone 3G and Sony-Ericsson Xperia X1 look interesting. I'll be comparing them against my Nokia N95, especially in terms of 3G coverage. Our largest carrier (Telstra) has a Blue Tick scheme which enables regional and rural users to determine the best coverage handsets. It will be interesting to see if the iPhone 3G gets this Tick.

I still think both Microsoft and Apple have a way to go to match the ease and openness of development on the Nokia platform.

Posted by: Chris Knight at July 13, 2008 05:21 PM

"So we get MORE service in Canada than in the US."

Actually, I think the Canadian GB's are a little smaller.

Posted by: DaveN at July 14, 2008 02:34 PM