October 07, 2004

Mozilla: How to be a thorn in my side

Man, I am a BIG fan of Mozilla (well actually FireFox), but I gotta tell ya.... its been driving me bonkers for the last week.

To be honest, what is driving me bonkers is a 3rd party credit card processing agent who can't figure out WHY their stuff won't work with Mozilla. It ends up they have some load balancers that are doing some weird stuff that causes a page redirect in an order form to not work correctly. Simply hitting refresh, and it works. And of course, this doesn't occur on the test site. We only learned about this when the site went live.

The result? For over a week now the registration page for the West Coast Security Forum has been down while we wait on a fix. I was going to bypass the issue using the direct credit card processing API, but I haven't had time to look at it. And the person I contracted to look at something similar has been extremely busy and not able to get to it.

Since we can no longer wait... we decided to open it up to IE users, and redirect Mozilla users. *sigh* I hated doing that. I REALLY hated doing that. All because of a friggin load balancer that doesn't play nice with Mozilla.

Posted by SilverStr at October 7, 2004 06:58 PM | TrackBack